How to Customize Reminder Messages

Three Ways to Add Personal Detail to Automated Reminders

Last Updated June 17, 2026

Reminder messages automatically include your name, location, spot details, and contact information. While the base format is fixed, there are three ways to add your own content and make the reminders more useful for participants.

1. Update Spot Information

In the Spots tab of your Organizer view, you can add instructions or links to each spot. These appear in both confirmation and reminder messages — a good place for parking info, preparation notes, or links to important documents.

2. Add Reminder-Only Content

Go to Settings and open the Email Preferences screen. Here you can add an extra line of text or a link — to a document, map, or online meeting — that appears exclusively in reminder messages (both email and text).

3. Update Your Location Details

In the Details tab, updating your location also lets you include an online meeting link. That link will appear in all outgoing reminders for that SignUp.

A well-timed, informative reminder goes a long way. Start building your SignUp today.



For screenshots and/or a tutorial video, visit the Help Center article here.


You May Also Find Helpful:

When Are Emails Sent from SignUp and What Do They Say?

How to Set Up Text (SMS) Reminders for Participants

How to Change Your Organizer Email Preferences


About the Author

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Diana Schlott

Customer Champion & Content Creator

Diana is a SignUp co-founder and content creator of how-to user guides, YouTube videos, and Idea Center content on fundraising, mentoring, and business management. More about Diana →